Shipping Time
Orders ship Monday through Friday. Most orders will leave our warehouse within 24-48 hours. Orders containing Special Event or Pre-Order merchandise will be held until all items are ready for shipping. If your order is being shipped via UPS, you will receive an email with a tracking number when your order ships.
In-store Pick-up for orders
Please allow 3-4 days for your order to be ready for In-store Pick-up. We will call you when your order has arrived at your selected location. You will need to bring a copy of your receipt along with personal identification to pick up your order.
Expedited Shipping
We will make every effort to process Next Day Air or 2nd Day Air orders as quickly as possible. Keep in mind UPS’s delivery schedule, the time and date your order is placed, and our 1-3 day processing time when selecting your shipping method.
If you need your order by a specific date, please call us at 615-778-9506 x 1 and we will be happy to help you determine the best shipping option.
P.O. Box Shipping
UPS will not deliver to PO Boxes. These orders will be automatically defaulted to USPS Shipping. Additional charges will apply.
APO/FPO Shipping
We use the US Postal Service to ship orders to APO/FPO addresses. Tracking is not available for these addresses due to National Security regulations. Please allow up to 8-12 weeks for some of these shipments to arrive.